How do I prepare for the session?
Complete the 5-minute pre-session survey, and that's it. If it helps, jot down a few notes on where your strategic plan feels stuck. We'll do the real digging together.
Who should attend?
The Diagnostic works best with your Executive Director or organizational lead, plus whoever owns operations.
How do I receive my Gap Report?
Your personalized Strategy Execution Gap Report arrives by email after our session, with one round of revisions included. Then we meet for a 30-minute clarity call to walk through your recommendations together. If you'd like a more in-depth analysis with additional resources and tools, contact us for a quote.
Does the Diagnostic include implementation support?
No. The Diagnostic is a standalone working session: it gives you a clear diagnosis and a pathway your team can carry forward. If you'd like hands-on support putting it into action, we'd love to talk about what deeper work together could look like.
What if I'm not sure this is the right session for me?
Start with the free 5-minute assessment, or reach out to set up a free Breakthrough Discovery Call. We'll talk through whether the Diagnostic is the right next step for your organization.
What's your refund policy?
Sessions are non-refundable. We stand behind the quality and personalization of every session and report, which is why each Gap Report includes a round of revisions and a 30-minute follow-up clarity call. If your schedule changes, you can always reschedule your session.
What if I need to reschedule?
No problem. Use the link in your confirmation email to pick a new time. Reach out only if you run into any issues.
What's the difference between this and The 2027 Launchpad™?
The Diagnostic shows you where execution is breaking down and what to fix first. The 2027 Launchpad™, our Q4 offer, starts with the Diagnostic and adds a full Roadmap & Capacity Plan and a facilitated Leadership Alignment Session. It's limited to 5 organizations, with reservations closing December 15.